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We're Here to Help YOU!
Thanks for shopping at giftwrapgifts.com! The Customer Service section contains information about our products, policies, privacy and security statements, and answers to common questions. If you need assistance or need additional information, please call Indiana Ribbon at (219) 279-2112 in Indiana, or (800) 531-3100 during regular business hours 8:00am to 4:30pm, U.S. Central Time, Monday through Friday.
How to Pay for Your Order
Indiana Ribbon accepts MasterCard, VISA and Certified Checks or Money Orders (made payable to Indiana Ribbon).
Pricing Disclaimer
Prices are subject to change without notice. However, we will make every attempt to update the website with changes and special offers. So check back often for all your gift wrap supplies!
Bulk Orders
Indiana Ribbon often sells gift box kits to corporations that use the kits as gifts to their employees and customers. If you would like to order more than 20 kits, please email us or call (219) 279-2112, or toll free at (800) 531-3100 for a quote on your order.
Now Available!! Download this form (in Microsoft Excel Format) and fill in the information if you want to bulk order kits and have them shipped!
To Order by Fax, Telephone or Mail
Indiana Ribbon, Inc. P.O. Box 355 106 North Second Street Wolcott, Indiana 47995 (800) 531-3100 In Indiana: (219) 279-2112 Fax: (800) 279-4747 Email: sales@giftwrapgifts.com
To order by telephone, call (800) 531-3100 during regular business hours, 8:00am to 4:30pm, U.S. Central Time, Monday through Friday.
Return Policy
The gift box kits sold through the giftwrapgifts.com web store come with a 30-day, money-back guarantee. Call our sales department at (800) 531-3100 (during regular business hours, 8:00am to 4:30pm, U.S. Central Time, Monday through Friday) to authorize a return.
Re-wrap all packages securely along with original invoice, date of purchase, reason for the return, the purchasers billing name and item(s) and send to:
Indiana Ribbon Attn: giftwrapgifts.com P.O. Box 355 106 North Second Street Wolcott, Indiana 47995
How Long Until Your Order Ships?
Once we receive your order, well send you an email notification that your order has been received. Orders usually ship within 72 hours, but sometimes items are out of stock. If there is going to be a significant delay in sending your order, we will contact you. And remember, we cant ship to post office boxes.
Shipping Charges
All orders are shipped UPS, unless otherwise specified by you. If you would like express or overnight delivery, send a note in the comments field of the shopping cart order form. Or call our customer service department at (800) 531-3100 (during regular business hours, 8:00am to 4:30pm, U.S. Central Time, Monday through Friday) after you have submitted your order through the website. The additional shipping charges will be added to your final bill.
There is no minimum order required.
Manufacturers Guarantee
We back up our products in guaranteeing against defects in materials. If you find your product to be defective, Indiana Ribbon will replace it free of charge.
Mailing and Shipping Information
Send returns, exchanges or correspondence to:
Indiana Ribbon Attn: giftwrapgifts.com P.O. Box 355
106 North Second Street Wolcott, Indiana 47995
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